Privacy Policy – Breeze 12 Villa
Last Updated: June 2026
At Breeze 12 Villa, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, make a booking, or contact us.
Information We Collect
We may collect the following types of personal information:
- Full name
- Email address
- Phone number
- Home address
- Passport or ID details (if required for check-in)
- Booking details (check-in/check-out dates, guest count, special requests)
- Payment information (processed securely via third-party providers)
- Website usage data (cookies, IP address, browser type)
How We Use Your Information
We use your information to:
- Process and confirm bookings
- Communicate with you regarding your stay
- Provide customer support and guest services
- Improve our website, services, and guest experience
- Comply with legal and regulatory requirements
- Send important updates about your reservation (if necessary)
Data Protection & Security
We take appropriate security measures to protect your personal data from:
- Unauthorized access
- Loss or misuse
- Alteration or disclosure
Your data is stored securely and only accessed by authorized personnel.
Sharing of Information
We do not sell or rent your personal data.
We may share your information only with:
- Payment processors (for secure transactions)
- Booking platforms (such as Airbnb, Booking.com, etc.)
- Legal authorities if required by law
Cookies
Our website may use cookies to:
- Improve user experience
- Analyze website traffic
- Remember user preferences
You can disable cookies through your browser settings.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data (where legally possible)
- Withdraw consent for marketing communications
Data Retention
We retain your personal data only as long as necessary to:
- Fulfill bookings
- Meet legal obligations
- Resolve disputes
Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices, and we recommend reviewing their policies separately.
Contact Information
If you have any questions about this Privacy Policy, you can contact us:
Breeze 12 Villa
Email: breeze12villa@gmail.com
Phone: +94 760238507
Location: Sri Lanka, Negombo