Terms & Conditions – Breeze 12 Villa

Last Updated: June 2026

Welcome to Breeze 12 Villa. By making a reservation or staying at our property, you agree to the following Terms & Conditions. Please read them carefully before booking.

Booking Confirmation

  • All bookings must be confirmed with a 25% advance payment of the total booking amount.
  • A booking is only considered confirmed once the advance payment is received.
  • The remaining balance must be settled as agreed at the time of booking (before check-in or upon arrival).

Cancellation Policy

  • The 25% advance payment is strictly non-refundable under all cancellation circumstances.
  • If the guest has paid the full amount, only the eligible balance (after deducting the 25% advance fee) may be refunded.
  • Refunds, if applicable, will be processed within a reasonable time after cancellation.

No-Show Policy

  • If the guest fails to arrive on the scheduled check-in date without prior notice, it will be considered a no-show.
  • In such cases, the 25% advance payment will be fully forfeited.

Check-In & Check-Out

  • Standard check-in and check-out times will be communicated at the time of booking.
  • Early check-in or late check-out is subject to availability and may incur additional charges.
  • Guests must strictly adhere to the agreed check-in and check-out times.

Guest Responsibilities

  • Guests are responsible for maintaining the property in good condition during their stay.
  • Any damage caused to villa property, furniture, or equipment will be charged to the guest.
  • Illegal activities are strictly prohibited on the premises.

Occupancy Rules

  • The number of guests must not exceed the confirmed booking capacity.
  • Additional guests may be charged extra or denied entry based on villa policy.

House Rules

  • Smoking is allowed only in designated areas of the villa.
  • Smoking inside rooms is strictly prohibited, unless otherwise specified by management.
  • No loud noise or parties after permitted hours to maintain a peaceful environment.
  • Guests must respect neighbors and maintain the cleanliness and comfort of the property.

Liability

  • Breeze 12 Villa is not responsible for loss of personal belongings, valuables, or accidents during your stay.
  • Guests are advised to take proper care of their belongings.

Policy Changes

  • Management reserves the right to update or modify these Terms & Conditions at any time without prior notice.
  • Updated policies will be posted on the website.

Contact Information

For any inquiries regarding bookings or policies, please contact:

Breeze 12 Villa
Email: breeze12villa@gmail.com
Phone: +94 760238507
Sri Lanka, Negombo