Refund & Cancellation Policy – Breeze 12 Villa
Last Updated: June 2026
At Breeze 12 Villa, we aim to keep our booking policy clear and fair for all guests. Please read our cancellation and refund terms carefully before making a reservation.
Advance Payment Requirement
To confirm any booking at Breeze 12 Villa, guests are required to pay an advance deposit of 25% of the total booking amount.
- Bookings are only confirmed after the advance payment is received.
- The remaining balance must be paid according to the agreed booking terms (usually upon arrival or before check-in, depending on arrangement).
Cancellation Policy
If a guest decides to cancel a confirmed reservation:
- The 25% advance payment is non-refundable under all circumstances.
- If the full booking amount has already been paid, only the remaining balance (after deducting the 25% advance charge) will be refunded.
- Any bank or transaction fees will also be deducted from the refund amount.
No-Show Policy
- If a guest does not arrive on the check-in date without prior notice, it will be considered a no-show.
- In such cases, the 25% advance payment will be fully forfeited and no refund will be issued.
Early Check-Out
No refunds will be provided for early check-out or unused nights after check-in.
Booking Modifications
- Date changes are subject to availability.
- Any modification must be requested at least 7 days before check-in.
- Management reserves the right to apply additional charges for changes.
Contact Us
For cancellation or booking support, please contact:
Breeze 12 Villa
Email: your- breee12villa@gmail.com
Phone: +94 760238507
Sri Lanka, Negombo